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    Return/Refund Policy

    All sales are final for online orders. 

    Exchanges for pickup orders - please notify me within 24 hours of receiving order.

    Please email me at hello@shopbyvl.com if you have any issues.

    Shipping Policy

    Ship time is 3-5 business days depending on your location.

    We are not responsible for packages that are lost or stolen. Please contact USPS immediately to file a claim.

    Please email me at hello@shopbyvl.com if you have any issues.

    Local Pickup

    Local pickup will be at our print shop in Sacramento, CA (47th/Franklin Area). 

    Pickup from Monday - Friday 9am - 5pm

    Turnaround time for pickup orders is 1-2 business days

    Please be sure to leave your phone number when placing your order. I'll send a text as soon as it's ready.